Privacy Policy
At TaoSync, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.
Information We Collect
When you use our website, we may collect the following information:
Name
Email address
Phone number
Shipping address
Billing address
Order details
Payment status
Customer service messages
Device and browser information
Website usage information
IP address and location-related data
Any information you voluntarily provide to us
We do not intentionally collect sensitive personal information unless it is necessary for order processing, customer support, or legal compliance.
Payment Information
Payments are processed through secure third-party payment providers.
TaoSync does not directly store your full credit card number or complete payment account details.
Payment information is handled according to the privacy and security policies of the selected payment provider.
How We Use Your Information
We may use your information to:
Process and fulfill your order
Arrange shipping and delivery
Provide order updates and customer support
Respond to your questions
Confirm payment and prevent fraud
Improve our website, products, and services
Send important service notices
Send marketing emails if you have agreed to receive them
Comply with legal and tax obligations
Marketing Communications
If you subscribe to our newsletter or agree to receive marketing messages, we may send you product updates, promotions, guides, or brand news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and support marketing activities.
You can adjust your browser settings to refuse cookies. However, some website features may not work properly without cookies.
Sharing Your Information
We may share necessary information with trusted third parties who help us operate our business, such as:
Payment providers
Shipping carriers
Order fulfillment partners
Website service providers
Marketing and analytics tools
Customer support tools
Legal or tax authorities when required by law
We do not sell your personal information.
International Orders
Because TaoSync serves customers in different countries and regions, your information may be processed or stored in countries outside your own.
By using our website and placing an order, you understand that your information may be transferred, stored, or processed internationally when necessary for order fulfillment and service operation.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online transmission or storage system is completely secure. We cannot guarantee absolute security, but we work to protect your information using commercially reasonable methods.
Data Retention
We keep your information only as long as necessary for order processing, customer support, legal compliance, tax records, fraud prevention, and business operations.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to certain uses of your information
Withdraw marketing consent
Request more information about how your data is used
To exercise these rights, please contact us.
Third-Party Links
Our website may include links to third-party websites, social media pages, or video platforms.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Children’s Privacy
Our website and products are not intended for children.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page. Continued use of our website after updates means you accept the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: qilux2025@163.com